Software and SaaS
Customer contracts and enterprise procurement questionnaires drive the technology E&O and cyber limits; the business has little physical property and a lot of contractual liability.
Lines this class usually carries
6 linesA schedule in this class that does not show one of these raises the finding "usually held in software and saas, not on this schedule". Absence is a question, not a fault: the cover may sit inside another policy or have been declined on purpose.
- Technology errors and omissions
The professional liability form written for software and technology businesses: financial loss to a client from a failure of your product or service to perform as promised, often combined with cyber. - Cyber
Your own costs after a security incident (forensics, notification, restoration, business interruption from a network outage, extortion) and your liability to others for the data and systems you failed to protect. - Public liability
Your legal liability to third parties for injury or property damage arising from your premises and operations, and in the AU and UK combined form for the products you sell. - Directors and officers
Defence costs and damages when directors, officers and (under management liability) the company itself are pursued for a wrongful act in managing the business: regulators, shareholders, creditors, employees. - Workers compensation (statutory)
Medical costs, weekly payments and lump sums for employees injured at work or made ill by it, under the scheme of the state or country where they are employed. - Employment practices liability
Defence costs and damages for claims by employees and applicants: unfair or wrongful dismissal, discrimination, harassment, bullying, breach of employment contract.
Lines it often needs and often lacks
7 linesRaises the finding "often needed in software and saas and often lacking, not on this schedule". Worth a written answer either way, so a retained exposure is a recorded decision.
- Property
Physical loss of or damage to your buildings, plant, stock and contents from fire, storm, water, impact, theft and the other insured perils, up to the sum insured. - Business interruption
The gross profit or revenue you lose, and the extra cost of keeping the business going, while property damage stops or slows you, for the indemnity period the policy states. - Media liability
Your legal liability for defamation, infringement of copyright or trademark, breach of confidence and similar wrongs arising from content you publish, broadcast or advertise. - Intellectual property
Defence costs and damages when you are accused of infringing a patent, trademark or copyright, and on some forms the cost of pursuing someone who infringes yours. - Key person
A lump sum to the business on the death or total disability of a named person whose loss would cut revenue or trigger debt covenants. - Crime and fidelity
Direct financial loss from dishonesty by employees, and on the wider forms from third-party fraud: forged cheques, funds transfer fraud, computer fraud and social engineering. - Corporate travel
Medical expenses, evacuation, cancellation, lost baggage and personal accident for staff travelling on business, and often for accompanying family and leisure travel.
Cyber is its own finding here
Yes. Businesses in this class usually hold cyber cover and their customers, regulators and lenders usually ask for the certificate, so the register raises a separate finding with the underwriting baseline behind it.
Check your schedule against this class
Paste the schedule with a first line industry: software and saas, or pick the class from the list, and the register names the lines from these two tables that the schedule does not show, beside the arithmetic on every line it does. Six lines free, no account.