Product recall
The cost of withdrawing a product from the market (notification, transport, destruction, replacement), the lost profit and rehabilitation costs after a contamination, defect or malicious tamper, and on some forms a customer's recall costs.
On the schedule
| Also called | contaminated products insurance, product contamination, CPI, recall expenses |
|---|---|
| Family | Specialty |
| Responds when | A batch is found contaminated, mislabelled, or unsafe and has to come off the shelves. |
Which industries carry it
| Usually held by | Food manufacturing |
|---|---|
| Often needed, often lacking | General manufacturing, Retail, Agriculture, Wholesale distribution |
Standards this line engages
7 clausesClause text quoted from a human-verified compliance corpus under licence. Clauses marked for APRA-regulated buyers or US insurance licensees appear on a register only for those buyers.
ISO 31000 6.5.2 Selection of risk treatment optionsGuidance: choosing treatment options balances the benefits for the objectives against the cost, effort and disadvantages of implementing them. Options are not mutually exclusive and not all fit every situation; they include avoiding the risk by not starting or continuing the activity, taking or increasing the risk to pursue an opportunity, removing the risk ...
Common gap: Only mitigation considered; avoiding, taking or sharing never on the table
ISO 31000:2018 on compliance.theartofservice.com
ISO 31000 6.4.2 Risk identificationGuidance: risk identification finds, recognizes and describes the risks that might help or prevent the organization achieving its objectives, and depends on relevant, appropriate and current information. A range of techniques can be used to find the uncertainties that affect objectives, and the following factors and the relationships between them should be c...
Common gap: Only threats identified, never opportunities
ISO 31000:2018 on compliance.theartofservice.com
ISO 22301 8.2.2 Business impact analysisUse the impact analysis process to set continuity priorities and requirements: define the impact types and criteria relevant to the organization's context, identify the activities supporting delivery of products and services, assess impacts over time from disrupting those activities, fix the point at which non resumption becomes unacceptable, set prioritized...
Common gap: Recovery time frames set by aspiration and never reconciled to the impact analysis that should produce them
ISO 22301:2019 on compliance.theartofservice.com
ISO 22301 8.4.3 Warning and communicationDocument and maintain procedures for communicating internally and externally with relevant interested parties covering what, when, with whom and how, for receiving, documenting and responding to communications including from national or regional risk advisory systems, for keeping the means of communication available during a disruption, for structured commun...
Common gap: Communication cascade depends on the corporate email and telephony that the disruption removes
ISO 22301:2019 on compliance.theartofservice.com
COSO ERM principle 13 Implements Risk ResponsesThe organization identifies and selects risk responses.
Common gap: Response chosen without analysis
COSO ERM 2017 on compliance.theartofservice.com
ISO 31000 6.4.3 Risk analysisGuidance: risk analysis builds an understanding of the nature and characteristics of a risk, including its level where appropriate, by considering in detail uncertainties, sources, consequences, likelihood, events, scenarios, controls and how effective they are; one event can have several causes and consequences and touch several objectives. Analysis can be ...
Common gap: Control effectiveness assumed rather than assessed
ISO 31000:2018 on compliance.theartofservice.com
COSO ERM principle 10 Identifies RiskThe organization identifies risk that impacts the performance of strategy and business objectives.
Common gap: Static risk register
COSO ERM 2017 on compliance.theartofservice.com
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