What else is professional indemnity called?

errors and omissions, E&O, professional liability, PI.

When does professional indemnity respond?

A client says your advice, design or service was wrong and it cost them money.

Which industries usually carry professional indemnity?

Construction, Professional services, Education, Financial services, Media and marketing, Public sector.

What does the register compute for a professional indemnity line?

The deductible retained per claim and, with a claims count, per year; the limit less the deductible the insurer carries; the premium as a share of the limit; and the three-year loss ratio where claims paid are given. Flags where the limit was never claimed against, the rate on line is far above the schedule median, or the retention sits below the claims frequency.

Every line of cover · Liability

Professional indemnity

Your legal liability for financial loss suffered by a client because of an error, omission or negligent act in the professional service or advice you provided.

On the schedule

Also called	errors and omissions, E&O, professional liability, PI
Family	Liability
Responds when	A client says your advice, design or service was wrong and it cost them money.

Which industries carry it

Usually held by	Construction, Professional services, Education, Financial services, Media and marketing, Public sector
Often needed, often lacking	Non-profit

Standards this line engages

6 clauses

Clause text quoted from a human-verified compliance corpus under licence. Clauses marked for APRA-regulated buyers or US insurance licensees appear on a register only for those buyers.

ISO 31000 6.5.2 Selection of risk treatment options

Guidance: choosing treatment options balances the benefits for the objectives against the cost, effort and disadvantages of implementing them. Options are not mutually exclusive and not all fit every situation; they include avoiding the risk by not starting or continuing the activity, taking or increasing the risk to pursue an opportunity, removing the risk ...

Evidence an auditor accepts: Treatment option analysis per risk showing the options considered, their cost and benefit, and the one chosen; Insurance schedule, contracts and other risk-sharing arrangements tied to the risks they transfer; Documented retained and residual risk with the decision maker's acceptance
Common gap: Only mitigation considered; avoiding, taking or sharing never on the table
ISO 31000:2018 on compliance.theartofservice.com

ISO 31000 6.4.3 Risk analysis

Guidance: risk analysis builds an understanding of the nature and characteristics of a risk, including its level where appropriate, by considering in detail uncertainties, sources, consequences, likelihood, events, scenarios, controls and how effective they are; one event can have several causes and consequences and touch several objectives. Analysis can be ...

Evidence an auditor accepts: Analysis record per risk: likelihood, consequence, existing controls and their effectiveness, level of risk; Statement of assumptions, exclusions, information quality and confidence attached to the analysis; Choice of qualitative or quantitative technique and the reason
Common gap: Control effectiveness assumed rather than assessed
ISO 31000:2018 on compliance.theartofservice.com

COSO ERM principle 13 Implements Risk Responses

The organization identifies and selects risk responses.

Evidence an auditor accepts: Risk treatment plans; Action owner assignments; Cost-benefit analyses
Common gap: Response chosen without analysis
COSO ERM 2017 on compliance.theartofservice.com

COSO ERM principle 7 Defines Risk Appetite

The organization defines risk appetite in the context of creating, preserving, and realizing value.

Evidence an auditor accepts: Risk appetite statement; Board approval records; Risk tolerance thresholds
Common gap: Qualitative-only appetite
COSO ERM 2017 on compliance.theartofservice.com

ISO 31000 6.3.4 Defining risk criteria

Guidance: the organization should specify the amount and type of risk it may or may not take relative to its objectives, and should define criteria for judging the significance of risk and supporting decisions. Risk criteria should align with the framework and be customized to the purpose and scope of the activity; they should reflect the organization's valu...

Evidence an auditor accepts: Documented risk criteria: consequence and likelihood scales, how level of risk is derived, time horizons, treatment of combined risks; Risk appetite or tolerance statement the criteria derive from; Review record showing criteria revisited when context changed
Common gap: A five-by-five matrix with no definition of what a consequence level means
ISO 31000:2018 on compliance.theartofservice.com

COSO ERM principle 11 Assesses Severity of Risk

The organization assesses the severity of risk.

Evidence an auditor accepts: Likelihood-impact matrix; Inherent vs residual risk ratings; Scenario analysis
Common gap: Subjective scoring only
COSO ERM 2017 on compliance.theartofservice.com

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Paste the schedule and get this classification for every line at once, with the retained and transferred figures, the rate on line, the loss ratio, the findings and the questions for the broker. Six lines free, no account.

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Product liability · Public liability